The Aurora Police Department is responsible for providing law enforcement services to a growing, urban/suburban community with unique and ever-changing needs. 259 Public Works (630) 897-8228 ext. Users must be in range of cell towers in the Aurora area. When the lobby is closed there is an intercom available that will directly connect you to our dispatch center for assistance. All Rights Reserved. Texts sent to 9-1-1 have the same 160 character limit as other messages. WHEN CALLING 9-1-1 ON A CELLULAR PHONE, PLEASE BE READY TO ANSWER THESE QUESTIONS TO GET HELP QUICKLY:  The North Aurora Police Department provides policing services to 16,000 plus residents within our 10-square mile community. For Police, Fire, or Medical Emergency, Call 9-1-1. However, if you accidentally call     9-1-1, be it from a watch or any other device, please don’t hang up! (630) 897-1457 ext. Very seldom is an announcement made that introduces new technology to a community that Is followed with a plea not to use it unless absolutely necessary. The North Aurora Police Department lobby is generally open from 7:00 AM to 10:00 PM, Monday through Friday, except Holidays. Simply stay on the line and tell the Telecommunicator you accidentally dialed 9-1-1. The SOS feature can be used to connect to 9-1-1 in an emergency by holding down the power button on the watch for three seconds, which is also how to power off the watch. Link: Police Department Page Front Desk Hours We will aggressively prosecute criminals, maintain positive community relations, and address quality of life issues without prejudice and discrimination. In situations where someone is hearing impaired or has a medical emergency that renders them unable to speak--- or in instances that include home invasions, abductions, or similar crimes where the victim’s safety would be put in peril if they tried to make a voice to 9-1-1 call--- the service can be a lifesaver. Where is the emergency? Always give your area code and wireless phone number. Communicating by text in emergency situations takes longer because the text must be typed, sent through the wireless system, and then read by the 9-1-1 Telecommunicator who then texts back. The phone number for non-emergency police service and administrative business is (630) 897-8705. Create an Account - Increase your productivity, customize your experience, and engage in information you care about. Use street or highway name, direction of travel, mile marker, intersection, landmarks, etc. 223 Fire District (630) 897-9698, © 2019 Village of North Aurora, Illinois All Rights Reserved, Request Additional Patrol or Traffic Enforcement, Traffic Enforcement Requests / Speed Trailer, Register Business / Residental Keyholders. A pop up will appear on the watch with swiping options of Power Off, Medical ID and Emergency SOS. There were over 27 million radio transmissions from police, fire, and dispatchers in 2016. What is on fire? Clearly describe what has taken place. These areas are patrolled by District 1 patrol officers. Is the person conscious and breathing? For non-emergencies, dial 1-866-876-5423 to request an officer attend your location. DO NOT TEXT AND DRIVE. The Aurora Police Department will endeavor to provide the highest quality of service to the citizens of Aurora at all times. We are committed to creating an atmosphere of safety and security in North Aurora while maintaining the highest standards of integrity, dignity, fairness and professionalism. Of those, over 98,000 were 9-1-1 calls. Those outside or near the City’s fringes may not reach the Aurora 9-1-1 Center. Use street or highway name, direction of travel, mile marker, intersection, landmarks, etc. (Important info about the Apple Watch). Mailing Address: 1200 East Indian Trail Aurora, IL 60505. - Increase your productivity, customize your experience, and engage in information you care about. 222 Code Enforcement (630) 897-1457 ext. Village of North Aurora Police Department. Passer en français / Switch to French language, Hours or Services may differ due to COVID-19. 3-1-1 Aurora Fax: (630) 256-5729. The SOS feature can be disabled by opening the Apple Watch tab on your iPhone, selecting My Watch – General – Emergency SOS – then turning off the Hold to Auto Call feature. Type and number of vehicles involved? The service is not available to users who are roaming.A text or data plan is required to place a text to 9-1-1. We will be recognized as an organization that recruits individuals who promote our organizational values and exhibits a strong desire to serve and demonstrates a commitment to excellence. Enter the numbers “911” in the “To” field; The first message should be brief and include the location of the emergency and type of help needed. 225 Community Dev. What exactly has happened? NON-EMERGENCY DISPATCH: (630) 256-5900 Main Number: (630) 256-5000 Aurora Police Department 1200 East Indian Trail Aurora, IL 60505 Front Lobby Hours: 24/7 We will accomplish this mission in a professional and courteous manner, within the confines of our authority, while maintaining the core values of our agency. (303) 739-6000. The best rule to remember is “call if you can, text if you can’t.”. Is the person conscious and breathing? Equipment includes a 9-1-1 phone system, CAD and a digital radio system. The Aurora Police Department provides 9-1-1 and emergency communications for: Cellular calls now make up over 85% of the calls taken in the 9-1-1 center. If set-up through the iPhone Health app, designated emergency contacts will also receive a text message with your location. Locate and compare Appels d'urgence à la police in Aurora ON, Yellow Pages Local Listings. Other parameters users should keep in mind before placing a text to 9-1-1 include: The SOS feature can be disabled by opening the Apple Watch tab on your iPhone, selecting My Watch – General – Emergency SOS – then turning off the Hold to Auto Call feature.

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