I was planning some team-building activities to incorporate into our Business Skills series. I then facilitated a discussion on the types of questions asked and the benefits and drawbacks of each type. You should have seen their faces when I awarded a star to the winner! In total, allowing for discussion, we recommend allowing 20 minutes. Aims:• To help participants to understand the limitations of electronic communication when working as a team. I have used it in small groups of 6+ and more recently I used it as part of a large event on commissioning / co-creation where we had 50+ so it is very versatile. Time:This exercise will take about 5 minutes to complete. You'll Need:• One set of Sorting Out Shape Cards per two participants.• A stopwatch.• A buzzer or bell to signal when their time is up. It was a great time-saver. They grasped what was required quickly and were able to draw their own conclusions. In total, allowing for discussion, we recommend allowing 25 minutes for completion. Both these modules (Assumptions – The Witches of Glum and Goldilocks – a Listening Exercise) are excellent for demonstrating the need for ‘active’ listening skills and how easy it is to make assumptions and ‘hear’ what you think was said. We tend to train somewhat cynical engineers who really take a lot of engaging in order to deliver any Soft Skills. Just Beat It - Misinterpretations in Communication, Let's Dance! Use it for both Health and Safety training and also on the PTLLS course I run. I have used this exercise twice with a group of managers of mixed skills and abilities. This module is also suitable for remote/virtual delivery – see separate note. I have read the questions out from the materials and this worked just as well as writing them all out on the flip chart. 45 DOWNLOAD PDF FORMAT.Successful communication skills are critical to a business because all. communication is not necessary, as it can also be don e if the parties are at different locations. Aims:• To encourage participants to gather information about each other.• To illustrate the importance and benefit of open questions when gathering information.• To illustrate the uses of closed questions. Models of communication Lesson 4. I’ve since trialled your Witches of Glum on a group of B1-C1 level participants (Italian professionals, from the same company). 0 I then have a discussion with the group asking them why they made the assumptions and it really makes them think about it. <> Mmm really! This exercise will take about 25 minutes to complete. Notes:Filing Frenzy card packs are available to purchase – each pack contains 10 sets of the shape cards used in this activity. If you are a member of Glasstap you can submit one using the contact us screen. Notes:This is a great exercise to get people talking and could be run over lunch at a networking event. You'll Need:• You might find it useful to pre-prepare a flipchart with the questions participants will be answering written on it. Filing Frenzy card packs are available to purchase - each pack contains 10 sets of the shape cards used in this activity. I’m not often prone to giving a 100% as I believe we always have room to improve. %PDF-1.4 The Goldilocks exercise is a valuable method of demonstrating to candidates the way they make assumptions. Aims:• To identify the things they have in common with the other members of the group.• To understand how finding connections influences their feelings about other people. Exploring communication, team work and even motivation (I could go on), what great fun this activity is with so many amazing learning points. This module focuses on communication … It was a challenge for me, delivering the session, not to explain why I was asking the group to do so much but the effect it had following was worth the exercise. At least 50% of the delegates get less that 50% of the statements right each time we run the session perfectly illustrating the learning point. Terrific. ‘The Witches of Glum’ has been endorsed by Show Racism the Red Card for its ability to make participants think about prejudice and stereotypes. Fun is guaranteed! Notes:This exercise takes longer to run with larger groups. They also help you take care of your own You'll Need:• A blindfold and a small jigsaw puzzle for each pair of participants. I run courses in communication for multi-disciplinary cancer teams. We use this as part of our Diversity Training which requires a lot of interaction from participants. You'll Need:• A pre-prepared flipchart of the statements from the handout (hidden from view until required). However, with this exercise, it is easy to explain the logic behind the exercise to even the most analytical delegate.

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