FUTURE DIRECTIONS OF FACILITIES MANAGEMENT TECHNOLOGY. That data, in turn, can inform a key measurement for the future of work: the total cost of ownership (TCO). How will FM teams tackle tomorrow’s … The report identified the 10 biggest facility management trends: While enterprises are continuing to outsource their facilities management services, the reasons for doing so have shifted away from reducing expenses. (CBRE Americas Occupier Survey, 2018). The Royal Institution of Chartered Surveyors (RICS) has published a new report authored by Dr Matthew Tucker of Liverpool John Moores University which aims to help shape the future direction and policy of the facilities management sector in the UK. Previous article in issue; Next article in issue; Keywords. This attitude is in line with the increasing adaptation of the space-as-a-service model, made popular by coworking spaces like WeWork. Workplace is no longer viewed simply as an overhead expense. THE FUTURE OF FACILITIES MANAGEMENT, Looking over the horizon. Rather, these organizations are bringing together project management, facilities management and real estate management under one partner. (CBRE’s Healthy Offices research). Facilities management. Linking facilities to core business strategies are one of the imperatives of refined facility management now and in the future. Organizations care not just about the capabilities and acumen of potential suppliers but also how easily they can establish and grow a relationship with them. If an organization wants to deliver on workplace expectations, FM should be front and center from the start of a new facility project or even improving upon the customer experience of current move-add-change processes. Initially used to power smart building systems that self-adjust, save energy and reduce operating costs, the IoT is increasingly being used to drive workplace strategy and services. Of the major investment of capital that a new facility requires, a significant amount goes toward smart building systems, workplace technologies and other technologies that enable workers to be more productive. Service quality and access to technical expertise. As new partnerships, outsourcing, technology and other trends continue to reshape the workforce, facility managers will be expected to take on more strategic roles. They will need to consider how these elements can be best utilized to bring the greatest value to the workplace. Spotting the next trends in facilities management. How and where work is performed, and even the nature of employment itself, are being transformed. Instead, data and analytics are used to predict space demand, save energy and keep equipment running optimally. The shift to “digital FM” involves automating FM business processes — everything from move-ins, service requests and maintenance to energy management and workspace customization. Risk management and providing added value through innovation. Increasingly, FM professionals are held accountable for a major portion of the return on facilities investments. We involved 152 countries and territories, inviting 148 authors, selected for their expertise as a policymaker, researcher or expert in healthcare within their country, to provide a perspective about the future of their health system across a 5–15-year timeframe. These programs are generally a “balanced mix of physical and mental health awareness programs, exercise and nutrition, and some form of mindfulness or relaxation sessions.”, FACT: Employee wellness programs increase productivity by 10 percent on average and as much as 45 percent in some cases. A Greater Emphasis on Employee Wellness Programs, 5. Digital technology. Following the 1989 merger of Warner Communications and Time Inc., Time Warner evolved into a media and entertainment goliath comprising Home Box Office, Inc., Turner Broadcasting and Warner Bros. Entertainment, Inc. Each had its own FM team, and each had adopted distinct technology platforms over time with little overall integration. What kind of workplace experience do you need to deliver? Through accurate data facility managers will be able to predict energy consumption, heating and cooling needs, equipment breakdowns, and even what areas need more cleaning attention. In its 2018 EMEA Occupier Survey, CBRE found that four out of five employers currently have or are planning to introduce wellness programs. Transformational change in the FM profession is coming from every direction, resulting in a paradigm shift. All Articles, http://fmj.ifma.org/article/What+Is+The+Future+Of+Facility+Management%3F/3178658/523607/article.html. What these facility management trends demonstrate is both employers and service providers are transitioning from prioritizing the transactional to the experiential. Api Desai University of Greenwich, UK Da04@gre.ac.uk Prof. Keith Jones University of Greenwich, UK K.G.Jones@gre.ac.uk Abstract It is widely accepted that human activities have contributed to changing the world’s climate and that the pace of this change is ever increasing. It’s also likely that we’ll see automation features become more heavily oriented towards … At a Compound Annual Growth Rate (CAGR) of 11.4 percent, this makes it one of the fastest growing industries in the world. This comes from the desire to drive the highest ROI from the partnership and the understanding that with longer relationships comes more trust and the ability to test new strategies with greater confidence. Il met à disposition des occupants un environnement de travail en adéquation avec les besoins de leur métier dans un souci de respect des normes en matière d’hygiène, de sécurité et d’environnement, de maîtrise des coûts et d’amélioration de la qualité des services rendus. The IoT can also help you deliver valuable services that remove productivity obstacles, or “friction,” in the workplace. In fact, data-driven insights are why around 40 percent of JLL clients are providing task-based workplaces with unassigned seating, incubators, concierge desks, cafes, meditation spaces, huddle booths and other innovative alternatives to the traditional assigned cubicles and private offices. The work of FM is no longer just about managing the facilities — it’s about how FM is creating organizational and strategic value. The focus of work and workplace is no longer about square-footage per person, but about revenue per person and the employee experience. As new partnerships, outsourcing, technology and other trends continue to reshape the workforce, facility managers will be expected to take on more strategic roles. All these changes present new challenges for the FM profession. Where a leaky faucet might be a low priority in a traditional office, it becomes a high priority when the faucet happens to be in a celebrity’s dressing room. What Is The Future Of Facility Management? (PRWEB) May 19, 2002. Time Warner drew upon JLL to share best practices in change management and help the FM team communicate a strong business case. IoT innovations, in particular, are coming to the forefront. That means becoming adept at using technology and data to deliver advice, insights and new services to the workplace. In today’s fast-moving business reality, organizations need workplaces that are agile in response to business change and that engage and empower people to perform at their best. The war for talent is a major one. Examination of existing facilities management approaches to climate change and future directions. FACT: Seventy-five percent of survey respondents said they expect companies to provide collaborative and social spaces. Advances in mobile devices, the Internet of Things (IoT), artificial intelligence (AI) and smart building technologies have created new ways of working and managing end-to-end platform FM processes and workspaces. All Articles. For the FM profession, value is the end game too. It is hoped that this review and the future directions highlighted in this paper will assist researchers in identifying the areas where further research efforts are most required and in identifying which future directions would be most helpful for digital FM research. It’s hard to even imagine … So do successful contracts. View Instead, the FM team should be involved in designing the workplace experience from the start, ensuring that the design ensures that employees are empowered with a comfortable environment, a degree of control over their workspaces and the right tools for the work. The FM and services industry will experience consequences when most construction activities move towards emerging markets. Digitization not only makes compliance vastly more efficient than with error-prone, labor-intensive, paper- based processes, but also makes it more visible to management. hbspt.cta._relativeUrls=true;hbspt.cta.load(167521, '917450b7-cc3a-4a4f-8c31-044d19153a3e', {}); Nearly every aspect of facilities management is shifting to have a greater focus on connecting the people who work in the industry and those who are impacted by it.

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