Lunch for three... Food took 45 minutes to come out, that’s slow, especially for a theme park restaurant but not a deal-breaker. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Zoom in to see updated info. He started to argue with me and continued to hover around before I finally had to tell him to leave our table. Had lunch with a small group at Sharks Underwater Grill. I absolutely loved the atmosphere in this restaurant--the views in the aquarium were amazing...almost distracting (I kept watching the sharks instead of actually looking at the menu so I could order). Two of the three entrees were well prepared and tasty, mine (salmon) was room temp like the sides. Map updates are paused. Claim your listing for free to respond to reviews, update your profile and much more. I ordered the Lobster Bisque and the Caprese salad. The last two years I noticed huge changes in the menu. Had lunch with a small group at Sharks Underwater Grill. Very limited menu. This is the version of our website addressed to speakers of English in the United States. The blind leading the dumb. The appeal is you are seated next to huge shark tank, which the kids loved. We arranged for "Preferred Seating" thinking that it would be busy, but it wasn't at all--our "reservation" was at 5PM and the restaurant was nearly empty. My first visit to this restaurant. I asked the server why they changed the once great menu, and he said a "change of chef". Fish is "farmed" not wild caught. Both were very good. He then asked, in a condescending tone, if I had even tried the salmon. I sent my meal back and told the waitress not to replace it. Sides on all three plates were room temperature, not good. Either way, This restaurant badly needs a strong manager to come in and right the ship. Expensive too. Then things got weird. Wife and daughter opted to keep what they had. My plate was $36 and I wasn’t going to pay that for a cold meal. Now irritated, I explained for a third time that the food was cold. I can only assume that she is happy with the present state of operations and has no interest in the actual guest experiences patrons are having. Not a great experience but I was fine with something from concessions later. more. Daryl the restaurant manager, whom I never asked to speak with, came over to our table and said “So, didn’t like your food, eh?” I'm not sure where he learned guest service skills, but his approach set the tone for a tense conversation. 190 reviews of Sharks Underwater Grill "If you are going to eat at SeaWorld, you need to do it here. Sharks Underwater Grill: Sharks Underwater is Floundering - See 316 traveller reviews, 185 candid photos, and great deals for Kissimmee, FL, at Tripadvisor. Most items having "sauces" and very salty. The kitchen was obviously struggling, seating was only half-full and the waiting area was overflowing with people waiting to get in, or maybe this is a pattern and he is a substandard manager with a sloppy appearance and poor people skills. Hotels near Academy of Career Training Inc. American Restaurants for Lunch in Kissimmee, Chinese Restaurants for Large Groups in Kissimmee, Restaurants for Group Dining in Kissimmee, Restaurants for Special Occasions in Kissimmee, American Restaurants for Lunch in Downtown Kissimmee, American Restaurants in Downtown Kissimmee, Gaylord Palms Resort and Convention Center Restaurants. I ate at this restaurant every years, for many years. Recomended. My first visit to this restaurant. Changed over the years....not for the better! Review tags are currently only available for English language reviews. Lots of potential, but incompetence at the top flows downhill and ultimately ends up with bad food, bad service and and waste of money and time. This unwanted attention and disruption upset my family and ruined what was already a poor experience at the restaurant. Food here was pretty good. It also soured the rest of the day and our Sea World experience. Continue your visit to www.tripadvisor.co.uk, Ask Chris S about Sharks Underwater Grill, Ask KatieinBoston about Sharks Underwater Grill.

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