05/09/2018 I had a bed badly assembled some time ago - I did get an apology but the bed is still here badly assembled, and it’s me who is paying the price every day for their incompetence by not being able to use my bed properly. 3 reviews. Task Rabbit Customer Service are unresponsive. TaskRabbit.com. I tried to call but there was no answer. Please, if someone here had the same experience, can you help to return money back? After a task has been invoiced by the Tasker, you can leave a rating and review of your Tasker in the TaskRabbit app or your online dashboard. Although the IKEA website advertised that all TaskRabbit workers have been trained to put IKEA furniture together there is no way the guy who tried to do this job was ever trained. He took off his shoes before entering my house..I was very happy. TaskRabbit is a website and app (iOS and Android) that allows users to research, hire, rate and review local service providers.. I was really shocked that these guys promised to come to my place on Monday from 1 p.m to 4p.m, but these jerks never showed up. Bog dan was brilliant in putting upmy two wardrobes and a chest of drawers. Would highly recommend, We’re deeply sorry your Taskers didn’t show — that's never ok! Im a single mom and was desperate for help with my work. There is a lot changing now at TaskRabbit, and with that, lots of opportunities for improvement and growth. Great tasker but price queries. When you call the service number you get a recording to use chat or email for issues. We are an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. As my card had expired, I was required to submit a new card. Excellent service, punctual and transparent communication and updates throughout the delivery service. My partner and I used Taskrabbit for the floating entertainment centre we bought from Ikea. I now have to rehire someone else and buy another mirror. There should be a way to review workers that are assigned are rude/don’t turn up/ lie about timings.It took me over 2 weeks to finally match with a worker who actually did what he said and came ontime. Hi Claudia, we're deeply sorry that you were not satisfied with our support and encountered booking errors. We spent 2 days waiting to be matched with a tasker, often being told by people that they don't have the skills to do it or don't have the tools. I will use them again in the near future. If you'd like further assistance, please reach out to us again at help.tr.co. Easy to use and transparent function to book handymen and handywomen. He showed up on... TaskRabbit has a very poor service and they are not to be trusted! We hope to be able to deliver a better experience for you soon! I found ad about the job through the company www.taskrabbit.com. Carroll Cradock [protected]. I have not contacted Task Rabbit in well over a year. Broke one of the mirrors. Thanks, We're happy to hear our Support team and your second Tasker was able to provide you with a better experience! Finally we were matched with someone who … Will definitely use him again and highly recommend. Kept in touch and sent me details to ensure prep for task. Can’t fault them, absolutely amazing! The task was completed quickly and both were very tidy. It has taken considerable time and effort for me to not get very far. TaskRabbit is really making Diversity & Inclusion a priority and happy to share that Over ½ of the executive team is women and ⅔ of the Global Leadership team is women. When the services have already been provided, they sent me bill twice bigger than we agreed before. You've already flagged this Excellent service and a really professional job done assembling a bed and Chester drawers . What is going on? It was a job well done. Refunded me £72 pound with no apology. They can be reached at: https://support.taskrabbit.com/hc/en-us/articles/210143333-How-Do-I-Contact-Customer-Support-. I last used TaskRabbit in the UK, early last December. © 2020 Trustpilot, Inc. All rights reserved. They stole my money and there is no way to... Nov 2016: While some rabbits did OK jobs, I had several rabbits who arrived late to tasks which they signed up for and caused extreme inconveniences. Helpful. He was supposed to be here at 9 am but he did not show up. He completed the task extremely well, paying a high level of attention to detail, very quickly and efficiently - he was brilliant. The drawers do not fit and they are broken Scratches everywhere. The "system" decided that two people were needed but, having notified me who would be involved, there was evidently no communication link between them, relying on me to be the "go between"; both confusing and onerous.I would have expected the "agent" (TaskRabbit) to co-ordinate their involvement. Can you please expedite this process so that I can pay my dues and instruct further work?? I got a task rabbit to provide delivery service to me - however it has now been 3 hours that I'm waiting for him. Review function also very good. I booked it online and had great communication. Ryan kept in touch and arrived on time and never seen self assembly done so quickly and professionally .Ryan was brilliant .Definitely use this service again. I went online and found TaskRabbit website, and the whole thing seemed like a great deal. I hired taskrabbit.com to help me with some tasks. Task ended up not completed according to the request but I was still charged with the expense. Hi hired this guy Nick for 3.5 hours. Service was done promptly on time and saved me hours of agony. It's a weird service I don't recommend you to deal with. Please call me before 4 pm or after 5: 30 today at [protected].

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